Assistant Housekeeper (Local candidates only)
Reporting to the Executive Housekeeper, the Assistant Housekeeper is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. He/She will closely monitor all processes related to ensuring high level of housekeeping services provided to the guest is timely and defect free.
Overall Objectives
- Assist in the management of the Housekeeping team, especially in the absence of the Executive Housekeeper.
- Allocate and direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
- Attend daily briefings and take note of VIP arrivals and the special attention items for the guests.
- Keep the Housekeeping Staff informed on the daily operational activities and challenge and provide all information relevant to their job duties.
- Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
- Handle comments and requests from guests and other departments to meet their satisfaction.
- Manage hiring, training, performance evaluation and conflict resolution of team members when appropriate.
- Ensure good relations and effective inter-departmental communication.
- Make recommendations to Executive Housekeeper on improving the services provided by the Housekeeping Department.
- Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.
- Administrative duties such as attending meetings, writing reports and memos as required.
- Other ad-hoc duties as assigned
Requirements
- Positive, friendly, professional and confident, with good interpersonal skills.
- Minimum 3 years of relevant working experience in hospitality industry.
- Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling
- Effective verbal and written communication skills.
- Able to perform shift work.
About The Capitol Kempinski Hotel Singapore
Located in Singapore’s Civic and Cultural District is the architectural gem, once known as Capitol Building and Stamford House, about which many locals fondly reminisce. Today, after years of meticulous restoration by acclaimed architects and updated with refreshing modern touches by famed interior designers, its glories are now unveiled as a luxury icon – The Capitol Kempinski Hotel Singapore. Much care was taken to restore the buildings' inherent Victorian beauty while infusing them with Kempinski’s signature bespoke hospitality. It is the Kempinski brand’s first hotel in the Lion City, and it promises to be an exquisite experience, where rich heritage meets the finest traditions of European luxury.
Today, The Capitol Kempinski Hotel Singapore has pride of place in the integrated lifestyle complex, Capitol Singapore, which also boasts exclusive residences, the restored Capitol Theatre and a lifestyle mall. The Singapore flagship is also the perfect base from which to explore the city. An underpass connects it to City Hall MRT station, and there is no shortage of entertainment, dining and lifestyle options in the vicinity. Iconic Singapore attractions, including the Singapore River, Marina Bay, Merlion Park, the Padang, the street circuit that hosts the Singapore Grand Prix, and the National Gallery Singapore, are also steps away.
With a range of opportunities across different functions, you can develop your career and let your unique talents shine. We take pride in our talented people and share responsibility for creating a working environment that is challenging, engaging and fun. We respect each other’s differences, find value in our distinctive cultures and experiences, and draw from these to create truly remarkable experiences for our guests.
Discover a career crafted by you!
Our Hiring Process
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