Training & Quality Manager 培训与质量经理

A minimum of three years of experience in the hospitality, one year in a similar position within a luxury brand.
至少3年酒店工作经验,其中1年在奢侈酒店品牌担任相关职位
Good planning and organization skills..
有良好的计划和组织能力
Oral and written communication skills, familiar with guest service skills and presentation skills.
有口头和书面沟通能力,熟悉宾客服务技巧和演讲技巧
Proficient in Office software and able to design training courses.
熟练使用Office办公软件,能够设计培训课程
Identified with Kempinski's core values, confident, positive, persuasive, and able to lead by example.
认同凯宾斯基的核心价值观,自信积极,有说服力,能够以身作则
Be proficient in English translation and able to use English for daily communication
能熟练进行英文翻译,能够使用英语进行日常交流
Department
Human Resources & Training
Employment Type
Permanent - Full Time
Location
China - Jinan
Workplace type
Onsite

Key Responsibilities

The overall scope of a Hotel Training is to ensure that the hotel is using the "off-line" as well as "on-line" learning tools provided by Kempinski to ensure as a company we are developing and growing talent within the orgainisation thus securing the hotels ability to deliver exceptional guest service and drive the profitability of the hotel for the owner.

Skills, Knowledge and Expertise

Proficient in Microsoft Office
Advanced PowerPoint skills
Ability to design training programmes / instructional design 

About Kempinski Hotel Jinan China

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

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Department
Human Resources & Training
Employment Type
Permanent - Full Time
Location
China - Jinan
Workplace type
Onsite
View all opportunities at Kempinski Hotel Jinan China