Food and Beverage Trainee

Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/ She will be required to uphold company policies and requirements at all times.
Application Deadline
March 28, 2025
Department
Food & Beverage
Employment Type
Internship
Location
Kenya - Nairobi
Workplace type
Onsite

Key Responsibilities

Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:
  • Ensure that the place of work and surrounding area is kept clean and always organized.
  • Successfully perform opening and closing procedures established for the assigned outlet.
  • Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
  • Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
  • Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
  • Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
  • Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings scheduled.
  • Adhere to hotel’s policy on fire and safety as well as hygiene regulations including HACCP in addition to other policies and procedures.

Skills, Knowledge and Expertise

- Degree/ Diploma in Food and Beverage service from a recognized learning institution
- No work experience is required
- Less than one year since completion (2024/2025)
- Kenyan Citizen
- Completed coursework (Even if not graduated)
- Ability to work and communicate in a multinational environment
- Excellent grooming skills and must be well versed in professional and personal etiquette
- Good Communication skills
- Out going with a positive learning attitude.

About Villa Rosa Kempinski Nairobi

Villa Rosa Kempinski Nairobi is a Five Star luxury hotel situated on Chiromo Road, the hotel is just a 5-minute drive to the city centre, and 20 km from Jomo Kenyatta International Airport.The hotel boasts of 200 stylishly-designed and tastefully-decorated rooms and suites spread on 10 floors, 5 themed restaurants, varied conference rooms plus Kempinski The Spa.

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Application Deadline
March 28, 2025
Department
Food & Beverage
Employment Type
Internship
Location
Kenya - Nairobi
Workplace type
Onsite
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