Wellness Concierge at The Apurva Kempinski Bali
The Wellness Supervisor is responsible for overseeing the operations of the resort's gym and wellness programs, ensuring the effective delivery of wellness services, and coordinating a team of wellness and fitness professionals. This role is key in executing wellness programs as set by the Spa Director, maintaining high operational standards, and ensuring guests receive engaging, purposeful, and high-quality wellness experiences.
Key Responsibilities
- Guide guest through the wellness facilities, explaining amenities and procedure
- Manage booking, schedules, phone call, and reply to guest inquiries
- Efficiently organize appointment
- Provide excellent customer service by anticipating guest needs and resolving concerns quickly
- Promote wellness products and packages, explaining benefits to guest
- Gather guest feedback to improve service and report to the Spa leaders
Skills, Knowledge and Expertise
- Indonesian citizen, ideally has Therapist certification.
- Proven experience in wellness, fitness, or hospitality industry with at least 2 years in a supervisory or leadership role.
- In-depth knowledge of wellness programs, fitness techniques, and holistic wellness practices.
- Strong organizational skills and ability to manage multiple programs and activities simultaneously.
- Ability to lead and motivate a diverse team of wellness professionals.
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Excellent communication and interpersonal skills, with a customer-centric approach.
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Ability to stay updated with the latest wellness trends and integrate them into the program offering.
About The Apurva Kempinski Bali
Standing atop the majestic cliff of Nusa Dua, with breathtaking views of the Indian Ocean and tropical garden, The Apurva Kempinski Bali offers the epitome of beachfront luxury. This five-star hotel in Bali presents itself as a majestic open-air theatre, an embodiment of Indonesian elegance.
A collection of 475 iconic rooms, suites and villas are showcased, with 60% of the accommodation featuring its own private plunge pools. From a unique culinary journey and indigenous spa treatments, to the spacious meeting rooms and alluring chapels, The Apurva Kempinski Bali is a spectacular stage where curated experiences are brought to life.
Showcasing the perfect blend of European luxury and Indonesian hospitality, The Apurva Kempinski Bali’s passionate Cast & Crew embraces Kempinski’s luxury perspectives and elevates them into another level, exemplifying the true meaning of authenticity in care. We take pride in our talented people and are committed to investing in their development.
At The Apurva Kempinski Bali, we are all performers who respect each other’s differences, find common values behind every talent, and present beautiful performances to our guests. Discover your career with this Bali’s majestic open-air theatre, an embodiment of Indonesian elegance.
Join us and discover a career crafted by you!
A collection of 475 iconic rooms, suites and villas are showcased, with 60% of the accommodation featuring its own private plunge pools. From a unique culinary journey and indigenous spa treatments, to the spacious meeting rooms and alluring chapels, The Apurva Kempinski Bali is a spectacular stage where curated experiences are brought to life.
Showcasing the perfect blend of European luxury and Indonesian hospitality, The Apurva Kempinski Bali’s passionate Cast & Crew embraces Kempinski’s luxury perspectives and elevates them into another level, exemplifying the true meaning of authenticity in care. We take pride in our talented people and are committed to investing in their development.
At The Apurva Kempinski Bali, we are all performers who respect each other’s differences, find common values behind every talent, and present beautiful performances to our guests. Discover your career with this Bali’s majestic open-air theatre, an embodiment of Indonesian elegance.
Join us and discover a career crafted by you!
Our Hiring Process
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