F&B Operations Manager
Reporting directly to the Assistant Director of Food & Beverage, the F&B Operations Manager is a hands-on leader crucial to elevating our food and beverage offerings as a key differentiator for the Kempinski brand. This dynamic role demands active participation in overseeing and ensuring the success of our hotel's Food & Beverage and Banquet operations. You'll play a pivotal role in driving top-line revenue for the department while ensuring sustainable, profitable operations and maintaining the highest standards of quality and service.
You will lead, motivate, and develop the F&B team, instilling a culture of courteous, professional, and efficient service that consistently aligns with both hotel and Kempinski brand standards. Your direct involvement in day-to-day operations will ensure seamless execution and an exceptional guest experience
Overall Objectives
- Assist to oversee the Food & Beverage and Banquet day-to-day operations of the hotel.
- Ensure that sales are driven to full potential in specific outlets as appointed by Food & Beverage Head of Department.
- Ensure that all costs are in line with sales without compromising quality.
- Lead the department and ensure that they are driven in an entrepreneurial manner, looking for opportunities to generate more business at all times.
- Ensure that all rules & regulations are strictly established and adhered within the hotel including the hotel’s policy on fire and safety as well as hygiene regulations including HACCP.
- Create a conducive environment and ensure that innovation and new ideas are fostered, implemented and shared with other hotels via corporate office.
- Support and implement Human Resources & Talent Development initiatives.
- Assist to prepare and consolidate the yearly budget for the department.
- Prepare the monthly income statement, Revenue Report of the department as a whole, and attend the monthly performance meeting with the Outlet Management.
- Assist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally.
- Prepare a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis.
- Follow the local and global food & beverage trends.
- Ensure that all managers plan and implement effective training programmes in the appointed outlets.
Requirements
- Minimum 5 years in F&B management role and/or in a similar capacity
- Experienced in various dining concepts in luxury hotels including all day dining, banquet, signature restaurants and celebrity chef restaurants.
- Fluent in spoken and written English
- Possesses great leadership and motivational skills and an ability to adapt communication and working style to suit different stakeholders.
- Positive attitude and team player with ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
- Resourceful, able to multi-task and work within tight deadlines
حول The Capitol Kempinski Hotel Singapore
Located in Singapore’s Civic and Cultural District is the architectural gem, once known as Capitol Building and Stamford House, about which many locals fondly reminisce. Today, after years of meticulous restoration by acclaimed architects and updated with refreshing modern touches by famed interior designers, its glories are now unveiled as a luxury icon – The Capitol Kempinski Hotel Singapore. Much care was taken to restore the buildings' inherent Victorian beauty while infusing them with Kempinski’s signature bespoke hospitality. It is the Kempinski brand’s first hotel in the Lion City, and it promises to be an exquisite experience, where rich heritage meets the finest traditions of European luxury.
Today, The Capitol Kempinski Hotel Singapore has pride of place in the integrated lifestyle complex, Capitol Singapore, which also boasts exclusive residences, the restored Capitol Theatre and a lifestyle mall. The Singapore flagship is also the perfect base from which to explore the city. An underpass connects it to City Hall MRT station, and there is no shortage of entertainment, dining and lifestyle options in the vicinity. Iconic Singapore attractions, including the Singapore River, Marina Bay, Merlion Park, the Padang, the street circuit that hosts the Singapore Grand Prix, and the National Gallery Singapore, are also steps away.
With a range of opportunities across different functions, you can develop your career and let your unique talents shine. We take pride in our talented people and share responsibility for creating a working environment that is challenging, engaging and fun. We respect each other’s differences, find value in our distinctive cultures and experiences, and draw from these to create truly remarkable experiences for our guests.
Discover a career crafted by you!
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